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Small business on guard against scam updates

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Small businesses must be alert to phishing emails from scammers as the world reboots after the Microsoft-CrowdStrike outage.

Key points

Small businesses should review their digital security measures in the wake of the worldwide tech outage and take proactive steps to protect themselves and their clients, customers and communities.

COSBOA CEO Luke Achterstraat said in the wake of the CrowdStrike outage small businesses should prepare for an expected rise in cyber scammers exploiting the incident.

“We expect many small businesses will be targeted over the coming days by phishing and scammers with fake emails or phone calls with messages like ‘I’m here to help you re-boot your system, just click here’,” Mr Archterstraat said.

By clicking on a malicious link, scammers can steal passwords and install programs allowing them to have ongoing access to your computer.

The Australian Signal’s Directorate’s Australian Cyber Security Centre encourages all consumers to source their technical information and updates from official CrowdStrike sources only.

“It is crucial that businesses operate with heightened awareness after major outages or global events as attackers capitalise on our eagerness to resolve the issue or be better informed. We all need to slow down and think before we act as this will enable us to collectively better protect our customers,” Matt Fedele-Sirotich, chief technology officer of CSO Group and Cyber Wardens advisor, said.

“While this incident was not a deliberate cyber attack, it underscores the importance of businesses taking proactive measures to mitigate the risk of such threats.”

“Unfortunately it is often user error and lack of basic digital knowledge that opens the door to cyber threats, highlighting the need for ongoing education and awareness programs to strengthen cyber security resilience.”

Protect yourself

Source: National Anti-Scam Centre’s Scamwatch
For more information, please visit cyberwardens.com.au

For media interviews please call 0409 994 433 or 0466 027 957 or email media@cyberwardens.com.au.

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