Privacy Policy

Policy Statement

The Cyber Wardens initiative is delivered by 89 Degrees East and COSBOA (“we”).

We are committed to protecting your privacy when you interact with us, our content, products, or services.

1. Purpose of this Policy

We are bound by the Privacy Act 1988 (Cth), which requires us to have a privacy policy.

This policy explains how we collect, use, and disclose information about you or your use of our content, products, or services.

Personal Information is information or an opinion that identifies an individual. 

Examples of Personal Information we collect includes names, addresses, email addresses, and phone numbers.

2. How we collect personal information

The main circumstances in which we collect personal information about you are:

(a) when you provide it to us:

If you register to be part of Cyber Wardens, you will provide information to us as part of your registration (including your name, email and postcode). You may also give us information when you enter competitions or participate in one of our events.

(b) when a third party provides it to us on your behalf:

The Cyber Wardens policy in relation to Cookies, Local Storage and Other technologies is described below. Participants should be aware that if they are using social media sites, they will be exposed to the various tracking and analytic technologies applied by third parties when they access or share Cyber Wardens content on or via those sites.

(c) when we collect it in relation to your use of our digital services:

We collect information about your use of our website and training portal. This is mainly to improve your experience and our content. Our website uses technologies like cookies and analytics, which track where a user goes on the site and which content they access. We may track your IP address, so we can see where our site users are located but we will not seek to identify you.

3. Purposes for which we collect, use, and disclose personal information

The purposes for which we collect, use and disclose personal information include:

  • to provide our products and services;
  • to improve our products and services,
  • to tailor and enhance user experience;
  • to manage our relationship with users


We will not send you unsolicited direct marketing emails without your prior consent, unless we are permitted to do so by law. We will always give you the ability to opt-out of further communications.

We may occasionally send you an email on behalf of our partners with a direct offer or information about an appropriate service or product.

We may send you electronic communications for account administration purposes when you register with the Cyber Wardens e-learning program.

We may use personal information collected from you for the purpose of providing you with direct marketing material, updates regarding our website and information in the form of a newsletter. This will only apply if you have registered or subscribed to such publications by registering your details with us. If, at any time, you wish to stop receiving any such information you may let us know either by email or unsubscribing at any time and your request will be actioned as soon as possible.

Individual profile and company details are not used for any other purpose. Details are only supplied to third parties when it is required by law, for the supply of goods or services which you have purchased, or to protect our copyright, trademarks and other legal rights

4. Storage and Security of Your Information

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information.

5. Third Parties

We may disclose personal information that we collect to our technology service providers, including internet service providers, cloud hosting service providers, software suppliers, and maintenance and support service providers and security services on a confidential basis so that they can provide services to us.

We may include links to third-party content on our website and in other electronic communications. We do not have any control over the privacy practices of those third parties. Please check the website of each relevant third party for details of their privacy policies. 

We will sometimes give you an option to use products or services which are provided in conjunction with other entities such as social media networks. You should read the privacy policy and terms and conditions of each service carefully before deciding whether to accept them. You should also be careful to ensure that you only post information online if you are happy for it to be, and to remain, publicly available.

6. Access to your Personal Information

You have the right to request access to personal information that is held by us about you. Requests for access will be dealt with by Cyber Wardens in accordance with the Freedom of Information Act 1982 (Cth) or Privacy Act 1988 (Cth).

You also have the right to request the correction of your personal information. We will take reasonable steps to make appropriate corrections to personal information so that it is accurate, complete and up-to-date. To seek access to, or correction of, your personal information please write to use via the contact details below.

7. Use of Cookies, Web Beacon, Local Storage, and Other Technologies Across our digital services

What are these technologies?

A “cookie” is a small data file downloaded to your computer or device which lets our digital service gather and store information. Your web browser then sends these cookies back to the website or application on each subsequent visit so they can recognise your IP address. preferences.

A “web beacon” is a small amount of code on a web page, application or in an email notification that allows the site to record simple actions of the user such as whether they have viewed a piece of content. These requests can gather information from a website such as: the IP address of your computer, the time the material was viewed, the type of browser used, and the existence of cookies previously set by that server. This is information that is available to any web server you visit and these beacons represent a convenient method of gathering simple statistics and managing cookies.

Local storage” is a technology that allows a website or application to store information locally on your computer or device.

Why do we use these technologies?

We use these technologies in a variety of ways to deliver, measure and improve our website and content. We typically use these technologies to enable us to better target our promotional activities and to audience analytics which helps us to improve our content and accessibility.

8. Making a complaint

We welcome feedback about privacy issues and we will attend to all questions and complaints promptly. Please contact us using the details below.

If Cyber Wardens takes more than 30 days to respond to your privacy complaint, or if you are dissatisfied with the outcome, you can make a complaint to the Office of the Australian Information Commissioner (OAIC). The OAIC can be contacted on 1300 363 992 or at

Cyber Wardens privacy contact officer contact details

If you wish to contact our privacy officer, please use the following contact details:

By email:  [email protected]

By mail: Cyber Wardens Privacy Officer

14/48 Trevillian Quay 

Kingston, ACT 2604

August, 2023